#30806 - 02/03/12 09:23 AM
Crystal for Adagio - Job Cost - Job Notes Table???
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5 Corgis and Counting
Registered: 04/06/05
Posts: 179
Loc: Baltimore, Maryland USA
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Hello, I'm trying to design a report for a client that includes a sub-report of all notes for a Job. I cannot figure out what table to use in Crystal. I cannot IMAGINE that the table is not available.
????????
Help!
Many thanks, carol
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Carol Lord Openhym Allegro Automation, Inc. Baltimore, MD USA
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#30808 - 02/03/12 09:41 AM
Re: Crystal for Adagio - Job Cost - Job Notes Table???
[Re: Softrak Support]
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5 Corgis and Counting
Registered: 04/06/05
Posts: 179
Loc: Baltimore, Maryland USA
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Are you serious??? May I ask when it might be available?
I'm sorry but that is just ridiculous. Given that clients pay $250 per year for upgrades -- where are the upgrades? Just what are they getting with the annual upgrades plan? Because there sure are not annual - or even semi annual upgrades for the Crystal module. Additionally, CR for Adagio is using a very old version version of Crystal Reports. I would think that Softrak would at least provide access to ALL tables and fields -- and provide a Crystal for Adagio update when new tables are added to the core modules.
Are ANY of the fields on the notes and alerts tab available? Even if I could include the single Notes field on the top of the Job Information / Notes & Alerts tab, that would be something.
I apologize for the tone of frustration in this post but I'm going to have to go back to my client with the news that this cannot be done and she is going to be VERY unhappy. I'm doing these reports for one of my colleagues' clients and this client is already unhappy with Adagio overall. If you see a mushroom cloud in Baltimore, you'll know what happened.
Any help you could lend would be most appreciated - like an update to the Crystal tables next week would be nice...
Thanks, Carol
Edited by Carol Lord Openhym (02/03/12 09:44 AM)
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Carol Lord Openhym Allegro Automation, Inc. Baltimore, MD USA
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#30809 - 02/03/12 09:43 AM
Re: Crystal for Adagio - Job Cost - Job Notes Table???
[Re: Softrak Support]
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Adagio Master
Registered: 03/16/99
Posts: 10504
Loc: Canada
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How about modifying the Job Notes Report to include the information they want from the Job?
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Andrew Bates
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#30810 - 02/03/12 09:45 AM
Re: Crystal for Adagio - Job Cost - Job Notes Table???
[Re: Retired_Guy]
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5 Corgis and Counting
Registered: 04/06/05
Posts: 179
Loc: Baltimore, Maryland USA
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Andrew - that's a good idea except there are a couple different versions of reports that they need that includes the notes.
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Carol Lord Openhym Allegro Automation, Inc. Baltimore, MD USA
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#30812 - 02/03/12 09:48 AM
Re: Crystal for Adagio - Job Cost - Job Notes Table???
[Re: Carol Lord Openhym]
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5 Corgis and Counting
Registered: 04/06/05
Posts: 179
Loc: Baltimore, Maryland USA
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Can one of you tell me the file name of the Job Notes report? I'm thinking that is going to be my only option to keep this client from coming completely unglued....
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Carol Lord Openhym Allegro Automation, Inc. Baltimore, MD USA
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#30814 - 02/03/12 09:57 AM
Re: Crystal for Adagio - Job Cost - Job Notes Table???
[Re: Carol Lord Openhym]
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Adagio Master
Registered: 03/16/99
Posts: 10504
Loc: Canada
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The tables are also available to GridView. What are you trying to show?
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Andrew Bates
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#30816 - 02/03/12 10:05 AM
Re: Crystal for Adagio - Job Cost - Job Notes Table???
[Re: Softrak Support]
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5 Corgis and Counting
Registered: 04/06/05
Posts: 179
Loc: Baltimore, Maryland USA
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Ok, thanks. Hopefully this will do the job....
But in the meantime, PLEASE provide an update for CR for Adagio so that ALL tables are available!!!!!!
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Carol Lord Openhym Allegro Automation, Inc. Baltimore, MD USA
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#30820 - 02/03/12 10:36 AM
Re: Crystal for Adagio - Job Cost - Job Notes Table???
[Re: Carol Lord Openhym]
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5 Corgis and Counting
Registered: 04/06/05
Posts: 179
Loc: Baltimore, Maryland USA
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Andrew, Report 1 - (Sort by Customer) Customer Name Job # Original Price Start Date Contract # Notes
Report 2 - (Sort by Job) Job # Customer Name Original Price Start Date Billings to Date Notes
So, I'm adding all of the additional fields to the Notes Report and we'll see if it's acceptable. For whatever reason, we are in "damage control" so I really hoped I could do just what she needed.
Sigh...
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Carol Lord Openhym Allegro Automation, Inc. Baltimore, MD USA
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