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#27171 - 05/09/11 08:13 AM A/R retreived into wrong fiscal period
Michelle Offline
michelle

Registered: 09/01/10
Posts: 5
Loc: bc
Hi

When retreiving the Accts Receivable posting, it was placed into last years fiscal when it was to go into this fiscal.

We are running two fiscal periods right now as are fiscal end is March 31,2011. I have retreived payroll and accounts payable for the new fiscal and they posted alright to the new fiscal, so i am unsure as to why the accounts recievable batch would do this. I checked all dates on the posting batch they are all April 2011 and our A/R clerk signed in under April 2011, thougths

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#27172 - 05/09/11 08:41 AM Re: A/R retreived into wrong fiscal period [Re: Michelle]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Did you retrieve to a period based on the date of the transactions, or to a specific period?
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Andrew Bates

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#27175 - 05/09/11 10:05 AM Re: A/R retreived into wrong fiscal period [Re: Retired_Guy]
Michelle Offline
michelle

Registered: 09/01/10
Posts: 5
Loc: bc
I retreived on "period based on date" i beleive
Michelle

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#27176 - 05/09/11 10:16 AM Re: A/R retreived into wrong fiscal period [Re: Michelle]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Well, you can click on the Retrieve button and see what the setting is for the retrieve. You can also Copy (Move) the batch to the New Year. You should probably check the dates on the transactions in Ledger just to see what might be happening.
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Andrew Bates

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#27177 - 05/09/11 12:39 PM Re: A/R retreived into wrong fiscal period [Re: Retired_Guy]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
Hi, Michelle,

Andrew's right. You should check the Receivables retrieve setting on the Retrieve window in Ledger.

It's important that you have a Receivables batch waiting there to be retrieved in order to clearly see the correct setting. Different subledgers can use different settings. The setting you're interested in will appear immediately to the right of the Adagio Receivables batch.

Don't bother looking at the 'Assign entries to' fields near the bottom of the window. Those only become active when you click on a subledger so that you can make a change to its Retrieve method.
_________________________
Regards,
Softrak Tech Support

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