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#26658 - 03/23/11 08:30 AM Printing a range of invoices in OE 8.1D
Ryan Brohman Offline
Adagio Pro

Registered: 01/03/07
Posts: 10
Loc: Waterloo, Ontario
In OE 8.1C (and presumably earlier versions), when you used the Print Invoices function to print a range of invoices, and selected CutePDF (or similar file printing driver) as the printer, you would end up with a single file. This function seems to have changed in OE 8.1D. If I now perform the same task, I get 1 file per invoice and must manually rename each individual file.

Was this an intentional change? Is there any way to restore the former ability?

Thanks,
_________________________
Ryan Brohman

Kitchener, ON


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#26659 - 03/23/11 08:34 AM Re: Printing a range of invoices in OE 8.1D [Re: Ryan Brohman]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Nothing intentionally done for printing an entire job. OE81D allow printing specs to File (instead of printer or screen), with each document created individually and named based on the company profile coding option. But if you are printing to Printer and simply changing the driver to a PDF printer, there was no attempt to change this behaviour.

Do you print using the 'Selected specification' or the 'Customer specification' option? What other options do you use when printing invoices?
_________________________
Regards,
Softrak Tech Support

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#26662 - 03/23/11 10:15 AM Re: Printing a range of invoices in OE 8.1D [Re: Softrak Support]
Ryan Brohman Offline
Adagio Pro

Registered: 01/03/07
Posts: 10
Loc: Waterloo, Ontario
The options I'm using:



Once clicking print, I end up with 4 "save as" dialogs. Same results with Microsoft's XPS printer.

Now that I'm thinking about it, I had a complication with PrintBoss at a client site a couple months ago that I'd now bet is related to this. When printing a large range of invoices through to PrintBoss, PB was missing a handful of the documents in it's workfile (essentially a log of everything that passes through).

Troubleshooting with PB support led to the realization that each invoice in the range was coming through as a separate print job. Luckily, we were able to adjust some of the PB print driver settings to accommodate and there hasn't been an issue since. I remember wondering at the time what had happened to cause this to pop up, but I bet that it was the first time a large range had been printed since upgrading to OE 8.1D.
_________________________
Ryan Brohman

Kitchener, ON


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#26663 - 03/23/11 10:22 AM Re: Printing a range of invoices in OE 8.1D [Re: Ryan Brohman]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
I believe you may have answered your own question. 'Use Customer Specification' and 'Use Document Specification' are separate print jobs, because potentially every document could have a different specification. 'Use Document Specification' is a new option, but 'Use Customer Specification' has been around for a while.

If you want to have a single print job and a single file created, you need to pick the 'Use Selected Specification' choice, guaranteeing that only one spec will be used.
_________________________
Regards,
Softrak Tech Support

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#26664 - 03/23/11 10:41 AM Re: Printing a range of invoices in OE 8.1D [Re: Softrak Support]
Ryan Brohman Offline
Adagio Pro

Registered: 01/03/07
Posts: 10
Loc: Waterloo, Ontario
Perfect - with Use Selected, it's working as desired.

Thanks!
_________________________
Ryan Brohman

Kitchener, ON


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