A former ACCPAC Plus user reports the following "inconvenience" with using Adagio AR.

They commonly enter unapplied cash, such as deposits. Later on they want to match the unapplied cash against one or more invoices.

In both ACCPAC Plus and Adagio, when you create a cash transaction and enter a check number that has already been posted and which has a non-zero current balance, the payment field is skipped, the current check balance shows up as unapplied, and you can apply the unapplied balance to outstanding invoices, as if you were entering the check for the first time. Adagio warns you that the check number is a duplicate but lets you proceed; ACCPAC Plus doesn't bother with the warning. Both allow you to save the entry.

Posting in ACCPAC Plus results in the unapplied balance being applied to the invoices properly. Posting in Adagio is unsuccessful; it reports a duplicate check number and kicks the transaction to an error batch.

Yes, they could enter a fake zero dollar cash receipt and apply the unapplied cash against the invoices that way, but ACCPAC Plus's procedure is more intuitive and the end result on the customer's account is cleaner. They don't want to take a step backwards.

Can Adagio be changed to handle this situation the way ACCPAC Plus did?

I tested this with Adagio Receivables 8.1 and 9.0, as well as ACCPAC Plus 6.5.

Steve:

Thanks for reporting this issue. It's also been on my plate to bring up. Definitely the way ACCPAC Plus handled this was perfect and Adagio does fall into the hole you describe.