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#24055 - 09/21/10 09:56 AM System will not select open invoice for payment
Mike_Keilty Offline
New Guy

Registered: 06/24/10
Posts: 7
Loc: California, USA
I have open invoices that are being excluded from the check selection process for unknown reasons. I've checked due dates, hold status, discount dates etc. nothing noted that would exclude it.

Opened Edit Control Account Sets while going through the menu items and received an error message "Uncleared posting journals and/or Check Register exist". Looked to see if there were unprinted journals and/or Check Register but nothing exists.

It doesn't appear that there are any pending items to post or clear.

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#24066 - 09/21/10 03:08 PM Re: System will not select open invoice for payment [Re: Mike_Keilty]
Kate Spontak Offline
Adagio Pro

Registered: 03/23/02
Posts: 10
Loc: New Jersey
Check Reconciliation also has a posting journal, easily missed.

Have you checked in Payment Control on the payments drop-down menu?
_________________________
Kate Spontak
Stief Group
New Jersey, the Garden State

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#24072 - 09/21/10 05:20 PM Re: System will not select open invoice for payment [Re: Kate Spontak]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4420
Loc: Vancouver, BC
In the select bcheck for payment function check that all ranges go from <blank> to <zzzzzz>. Likely one of ranges is filtering out the invoices you want to pay.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#24089 - 09/22/10 08:09 AM Re: System will not select open invoice for payment [Re: Kate Spontak]
Mike_Keilty Offline
New Guy

Registered: 06/24/10
Posts: 7
Loc: California, USA
Thank you. Printing and clearing resolved inability to open Edit Control Account Sets. I thought they may be related, but check selection is still not pulling invoices. I checked Payment Control and no vendors or items listed.

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#24094 - 09/22/10 08:24 AM Re: System will not select open invoice for payment [Re: Mike_Keilty]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4420
Loc: Vancouver, BC
Mike:

I run across this issue from time to time with my clients. Each time it's something different but it is always something that the cient is over looking. I suggest your contat your Adagio consultants. He/she should be able to connect online with you and quickly find the problem.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#24096 - 09/22/10 08:33 AM Re: System will not select open invoice for payment [Re: Douglas Dickie]
Mike_Keilty Offline
New Guy

Registered: 06/24/10
Posts: 7
Loc: California, USA
That was it! We had populated the front range of the selection field with "zzzzz" as well. Thank you.

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