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#23146 - 07/09/10 08:43 AM Adagio Lanpak 02 V9.0c (100623) Upgrade
Barry French Offline
Adagio Fan

Registered: 02/05/04
Posts: 38
Loc: Kelowna, BC
Adagio Lanpak 02 V9.0c (100623) Upgrade
I received this upgrade this morning and installed it. The install completed with no problems except for the following message at the end:
"Installation is complete, but the install has detected the following files which were renamed because they could not be installed due to Locking or Rights issues.
WARNING: YOU MUST NOT run Adagio Lanpak NOR INSTALL ANY OTHER ADAGIO PROGRAM UNTIL THIS IS RESOLVED - DATA CORRUPTION MIGHT RESULT!
=List of Pending Rename Files===
K:\softrak\system\lanpak\~GLH0004.TMP 11/08/07 18:21:12 (570248)
I am the administrator & am logged in as as the administrator.
Any suggestions?
Thanks

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#23148 - 07/09/10 09:00 AM Re: Adagio Lanpak 02 V9.0c (100623) Upgrade [Re: Barry French]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11543
Loc: Vancouver, BC Canada
Hi Barry,

We have seen some network setups and rights prevent the correct installation of Adagio program files, typically dictionary files but it could be in other places. Or someone was using Adagio when an upgrade or service pack was installed. Windows thinks that the file is in use and instead creates a pending rename file that would be copied in after reboot (like Windows Updates do). But since Adagio is installed on a server, rebooting will not change this.

Now all of the Adagio installs check for the existance of pending files in the program directories.

Ensure that everyone is out of Adagio programs. You can remove the pending TMP file as it won't get removed otherwise.

Run the \softrak\system\chksys.exe program to do a system check. After this completes, click the Lanpak versions button to determine if the lanpak installed correctly - if it did then the screen will indicate that 90C lanpak licenses are in place. If you see anything else then you should try reinstalling the Lanpak.

This may be an issue which requires some assistance from your Adagio consultant.
_________________________
Regards,
Softrak Tech Support

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