Topic Options
#21751 - 04/09/10 02:05 PM ap upgrade failing
David Dearin Offline
Adagio Scholar

Registered: 06/21/04
Posts: 88
Loc: Heffley Creek, BC
Running AP 81b 100317 and it fails.
Error message comes up System check run was in progeress prior to converting. Then another window opens saying converting vendors. The bar fills up but noting else happens.

First attempt had to use task manager to stop program. Then get restore from backup upon trying to renenter.

Is this common
_________________________
David Dearin

Top
#21752 - 04/09/10 02:17 PM Re: ap upgrade failing [Re: David Dearin]
David Dearin Offline
Adagio Scholar

Registered: 06/21/04
Posts: 88
Loc: Heffley Creek, BC
I figured it out. When the converting vendors is done. I have to close the error message by clicking on the red x. This was not obvious because the "converting vendors" window overlayed the message window and I could not read the complete message. I was trying to access an "OK" button.
_________________________
David Dearin

Top
#21753 - 04/09/10 02:40 PM Re: ap upgrade failing [Re: David Dearin]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Thanks for pointing this out.

Why would you have a system check run in progress when converting your data?
_________________________
Andrew Bates

Top
#21754 - 04/09/10 02:46 PM Re: ap upgrade failing [Re: Retired_Guy]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11564
Loc: Vancouver, BC Canada
If data is converted from an Adagio Payables version prior to 8.1B and a system check run had been generated but not posted (ie the Pre-Check Audit list had been printed), then when conversion to Payables 8.1B is done it will clear the results of the Pre-check register. It will need to be re-generated after the upgrade and data conversion.

This is normal and expected behaviour.
_________________________
Regards,
Softrak Tech Support

Top
#21757 - 04/10/10 09:06 AM Re: ap upgrade failing [Re: Softrak Support]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4419
Loc: Vancouver, BC
Andrew:

Having a system cheque run in progress is a very common occurance in the real world. Prior to actually printing the cheques many users do a pre-cheque register to see how much cash they are going to need and/or to get the cheque run approved. Often there can be a few days gap, during which the upgrade occurs.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

Top


Moderator:  Christa_Meissner 
Who's Online
1 registered (Softrak Support), 63 Guests and 0 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1865 Members
5 Forums
14477 Topics
70707 Posts

Max Online: 432 @ 01/20/25 10:17 PM
May
Su M Tu W Th F Sa
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31