Hello All,

My client is using Adagio Payables 8.1A(070919)and had the following issue when posting a manual check batch. After they posted a batch, all the payables that were in the batch did not flow through and has thrown the subledger out by a signifigant amount.

Does anybody know a reason for the partial missing batch mystery?

Thanks!

Darcy Chretien

Hi Darcy,

Is there any more information as to how they posted their batch (from the Enter Batches screen or the Post Batches function) and what other processing they had done prior to the problem (nothing, entering/editing that batch, posting other batches, getting an error batch, etc)?

I am not aware of simply attempting to post a batch not working. Perhaps something else failed prior to the posting of this batch, which then became 'collateral damage'.

They haven't posted the batch in the G/L (perhaps they deleted the batch instead of posting it)?

Softrak,

Ok I have some updated infornmation on this thread. The situation is they posted a batch in the Payables module, have not yet retrieved the batch into G/L.

The batch is not deleted, they have just decided not to post it into the G/L yet as they were unsure what to do.

The big issue is that a portion of the Manual Check Batch has posted as a positive amount and a portion posted as a negative amount, when the entire batch should be for positive amounts only.

The amount of the negative totals equals eaxctly the amount that the A/P subledger is out.

Thanks for your patience and I hope this additional information can clarify the situation.

They also notified me that nothing unsual happened prior to them posting this batch in the payables.

Thanks,

Darcy Chretien

Hi Darcy,

If they have not yet retrieved the batch into the GL, then none of the batch has been posted there.

As an aside, debits always = credits in a g/l batch, so I'm not sure what you are referring to as the positive ad negative amounts.