It should also be mentioned that when printing quotes, the weight stored on the quote is used, not what is on the item record. If you enter a quote and later change the weight on the item, this will not update all quotes with the new weight.
If you edit the quote and the particular detail, do you see a value for the 'Est weight' on the right side? This is the extended weight saved on the quote detail record. If you see a non-zero value, then D20 and D22 will print the expected amounts. If you see zero for the quote weight, then you have to first ensure that the item in IC has a non-zero weight. Then the item will have to be removed and re-inserted into the quote.
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Regards,
Softrak Tech Support