Hello DC,
"Consolidated" and "departments" view are mutually exclusive, som I'm having trouble understanding what you are trying to describe. If you have set up a department range or wildcard to summarize a set of departments, then perhaps you are picking up an unexpected account or department? If you drill down on the number you think is "wrong" (by double clicking on the cell), then the financial reporter will show you all the account/departments that were summed to arrive at the displayed figure.
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Andrew Bates