We have lost our file server, motherboard and hard drive. We have ordered a new server and our tech is prepared to recreate from our back ups, however, the programs were installed "before my time" and I do not seem to have any CD's or disks with the programs on them. Is the original program on Disk of some sort? After reloading the programs do we have to redo the updates individually? Is there an easy way to do this?

Hi, Sammy,

The software is available to you for download from our website as you are on an Upgrades plan; however, you will need to have serial numbers and install codes for the most recent upgrade of each modules as well as for a previous upgrade for each module. This information may well be on file in your office. If not, you can call in and talk to Customer Service to obtain this information.

The software for each module will contain all of the updates for that module.

Your dealer will also have this information. This may be a good time to give them a call and have them assist you with the full software install and data restore process.

Thank You So Much! I have all the paperwork for the upgrades, serial numbers, and install codes for the last two years so I should be good to go. At least once we get the Server.