Hi Bruce,
Since the toolbar is customizeable, the Financial Reporter does not know whether the button (or dropdown) is missing or not on purpose. That's why there's a "reset" button.
Newly created databases get the complete button set.
I will admit it's a common question though. We could clear all the toolbar settings when a new version is installed, but then people would have to re-arrange their toolbars the way they want them.
Would that be preferable?
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Andrew Bates