For a new client (and I tested this on my machine as well), when a CASH payment is applied in OE the amount due is not zeroed out. The amount for a cash payment is only applied if a number is entered in the Check# field. Please let me know if there's a resolution for this???

Hello PwC,
No, this has not changed; you must have a value in the Check number field even if the payment is not by Check.

When the payment goes to Receivables, Receivables will require a unique document number prior to posting.

Lovely....Thanks!

re: When the payment goes to Receivables, Receivables will require a unique document number prior to posting...

Perhaps the invoice # followed by a P ?

You could also use the date, but there might be more than one payment on the same date.

Thanks for the clarification Ralph. However, @ the time the payment is being applied (new order screen), neither the order# nor invoice# has been generated. It appears Accpac auto generated a unique number for cash posting. What are others doing to resolve this???

Hi PwC,

Does your OE client have a particular add-on product? From what I can see, Accpac Plus OE on it's own does not auto-generate check numbers and if you leave it blank, no payment is posted with the invoice.

Perhaps a suggestion for a future release is for OE to maintain a company profile field for a 'next check number' that automatically increments on posting invoices? Maybe in combination with a checkbox to apply a full payment on the Post screen? Or do you have other suggestions?

Not Really. Suggested to the client (for now)that the user enter his/her userid followed by a number. They will still get duplicate errors if sequence is duplicated.

I would live to strongly support your above suggestion for an update to the OE Company profile re:check# field. Would this be something seen in the next OE release???

Hello all,

Just to clarify... Receivables does not object to duplicate cheque (check) numbers - it complains about the same check number for the same client. You'd only need to worry about two invoices to the same client on the same day.

I don't think it makes sense to have a "next check number" field in the OrderEntry company profile. Perhaps an "auto generate payment document" checklist item. We could then adopt the numbering scheme Ralph suggests.