Adagio Invoices easily creates a credit note from an invoice in history. The Job remains assigned.
The debit is posted to the Billings account.

However, Job Cost treats the transaction as "Other Charges" instead of "Billings" so recognition of revenue and expense is not done and the amount remains in the Billings account forevermore. Also the Job totals are off.

Credit Notes should by default be "Billings".

It would also be nice if something would be brought in to the reference and description fields of Billing transactions - like the invoice number - so that looking at a Job Status report one could see not just the amount of a transaction but also a way to identify it.

Hi Kate

The Credit Note issue is one I have brought to Softrak's attention a number of times, as recently as this week. Their reply is "This issue is still in R&D."

In the meantime, as a workaround, if you catch the JC billing batch before it posts, you can go in and modify the credit entries to change the type to Billing instead of Other Charges. If the entries have been posted, you can enter a pair of offsetting entries into a new billing batch, one as Billing type for a negative amount, and the other as an Other Charge type for a positive amount.

Hello Steve Schwartz (and Kate),

Adagio Invoices V8.0 is currently under development. We will see if we can try and change the behavior in the forthcoming release.

Thanks, Steve.
That is what I had worked out for them. Thanks to GridView, I was able to find the problem entries month by month.
(In GridView, I created a calculated column that changed the sign for the AR entries to the clearing account, but left it alone for the JC entries. Then I sorted by that column. Anything that appeared only once needed correction.)

And, thank you, Andrew, for changing it for the future.