When we do an open payables report we get balances for 3 vendors for invoices back in 2002 that have been paid. When you go to the vendors transactions it shows a zero balance for those 3 vendors. Is there any way to correct this?

Thanks, Brenda

Hello BrendaToo,

Does the data pass an integrity check?

What are the dates on the checks that paid those invoices?

Hi BrendaToo,

Are payments for those 3 vendors applied to the invoices? Or are the current amounts for each transactions non-zero, but taken together net to zero?

An integrity check showed showed 1 vendor error which was corrected - but still the same problem. The vendor account shows a zero balance but there is no payment applied. Open payables shows a balance but a pre-check register show a zero balance. It is all very strange.

Brenda

Just wondering - can we just start a new A/P database and link it to the existing G/L? Weird things keep on happening in the payables since we had major problems with the payables 3 to 4 years ago and had to have the database repaired.

Thanks, Brenda

Hello BrendaToo,

Could you make a ZIP of your A/P data (File | backup) and e-mail it to me with a note of the vendor numbers exhibiting this problem?

Thanks

Yes I can - what is your email address?

Thanks, Brenda