After doing a period end, a large number of the fully paid retainage transactions do not clear. The report lists the original invoice as well as the offsetting retainage invoice. In the manual on Pg5-5 there is reference to a box which should be checked to clear invoiced retainage transactions, but we can not find this box. Note that some fully paid transactions do clear. Can you help with this as our retainage report is now extremely long.

Hi Anneli,

The information in the manual and the help file is somewhat mis-leading; in fact there is no check box necessary to clear fully paid retainage transactions. When Period End processing is run, these transactions should be cleared regardless of the settings.

Well in fact this is not quite true. The transaction Clearing Date that appears in Period End has relevance. If the transactions are completed after the date, then they will not be purged. I'm assuming that since you have had these transactions hanging around for some time, the Period End clearing date is later than when the Retainage was paid off.

- Does the Data Integrity Check pass with no errors?
- When you print the Aged Retainage report, can you see both the original invoice (with the retained amount) and the 2nd invoice with the Retainage detail?
- What version of Adagio Payables are you running? 6.8A or 6.8B?

We did fix an issue regarding the clearing of completed retainage transactions in version 6.8B, though I don't believe it was as major as you are running into. If you are on an Upgrades plan, perhaps you should get a hold of this upgrade and give it a try (there are lots of new features in 68B in addition to fixes!).

Also just to verify, but when the 2nd invoice to apply the previously retained amount is entered, you have to select for the invoice detail a Detail Type of 'Retainage' and the original document number, so the matching can be done.