I export my billing to a text file and then edit it in Word or Wordperfect. When I do this, my descriptions are not entirely printing out. It is cutting them off. This is very time consuming and frustrating as some of my bills are 50-80 pages long and I have to go through each time entry to make sure that the description was not cut off. This is also true if I just print my bills directly from the billing program. Please let me know what I can do to correct this.

Hi Sherri

What is the exact process you use to export your billings? For example, are you 'printing' the Bill to a file that is setup as a printer in the 'Print batch of Invoices' screen, or are you using the File|Export WIP transactions option?

Also, what 'Descriptions' are you talking about? The description field in the Client screen, the phrase text box or ?

When I previewed or printed a bill, all the description from my Phrase text box printed fine, but this print out is coming directly from the Designer specification that was created for use as the invoice, or bill.

If you try printing a bill that has a lengthy description in the Phrase text box, using the sample data specification 'TB$CUST.SAM' - is all ok? (You'd have to copy this file from the Softrak\TBWIN\Samdata folder into your data folder, and then rename the .sam extension to be the same as your data file extension first.)

Thank you!

What is the exact process you use to export your billings?
I highlight the billing batch that I want to export into a bill, I select Print, I choose whatever bill specification that I want, and then it is set up to print to "generic/text only" as my printer.

Also, what 'Descriptions' are you talking about? The description field in the Client screen, the phrase text box or ?

FO3, time trans 60 chars. is there another field that I should be using instead?

If you try printing a bill that has a lengthy description in the Phrase text box, using the sample data specification 'TB$CUST.SAM' - is all ok?

I tried this and it did seem to print all of the description but it wasn't all together. It was split up and the amount of time and dollar amount were between.

Hello again, Sherri

Ok, we may be getting somewhere, but I still would like some more information, or rather, to clarify your answers...

You said:
"I tried this and it did seem to print all of the description but it wasn't all together. It was split up and the amount of time and dollar amount were between."

By "...tried this" do you mean you used the same print method (i.e. print to the 'generic text' file printer - or do you mean you previewed or printed to the actual printer? There will be a big difference.

The Adagio Designer functionality (thus all forms generated from it) was not created to accomodate exporting the results to a file in lieu of a real printer. It was designed only to print to the screen or to a printer, to retain the format of the original Designer document.

Perhaps if we understood more about why you need to export the bills in this manner, we could offer a more helpful solution or alternative?

Regards,

I copied that "customer sam" spec that was in the samdata directory into my billing directory and renamed it and then when I went to print the bill to the generic/text only printer, i selected that bill specification for my information.

The reason that I export it is in order to give myself complete flexibility in my billing. We have been using your billing program (DOS version)for over 10 years and the reason we loved it so much was the fact that we were able to export it to word processing and manipulate it any way we needed to and then just make any changes back in the billing program. I thought we were going to be able to do that in the windows version, which is why we decided to go with Adagio. But, unfortunately that is not the case, so my business partner set up this generic/text printer and it works great except for the fact that I don't get all of my description.

Hi again!

It was suggested that perhaps the Description field on your specfication (F03) is not wide enough to accomodate the full description you have entered when converted to the text/only format for the file.

Maybe if you adjusted this field to be wider, it would include all the description. I would suggest making a copy of the specification before modifying the original, if it prints ok to the printer, and use the modified specification only when printing to the Text Only printer driver.

Regards,