Hello Elvira
1. Crystal Reports for Adagio (or QRWIN) would be your only choice, if you do not use A/R! Without A/R, Softrak Sales Analysis will not install, let alone work as it should to retrieve your sales information from CounterSales.
2. If you already have Quik Reports for Windows, you should be able to use it - what release of version 6.2 is it? 6.2B (010128) is the latest release of QRWIN. (Actually, I just looked you up in our system - if you are with Ecomarine, you have the most current release of QRWIN!) This version is up to date as far as working with the products you now have.
If it has been awhile since you used it, you should ensure that CounterSales and IR have been installed AFTER QRWIN, as these programs install the tables necessary to report from QRWIN successfully.
3. Yes, you can upgrade from QRWIN to our new Crystal Reports 8.5 for Adagio.
4. You would be getting the 'whole' program, but for a discounted price for having had QRWIN already. Please check with our Customer Service department for confirmation on this, I am only a tech support rep, and do not know all this off the top of my head! You can call them directly (604) 736-3741 or you can email them at customerservice@softrak.com .
5. Customer Service will have all the pricing information for you as well.
6. Yes, Plus Computer Solutions is a Softrak Business Partner ... they can help you as well.
7. Unlike our other products, if you want to demo Crystal Reports 8.5 for Adagio, you must contact Plus. As I mentioned before, they will be able to come onsite and demostrate it for you - after copying your data to their notebook, they should be able to show you the type of report(s) you can do, and all the functionality involved.
8. If you decide you want to purchase CRfA, you can get your Dealer to create a set of 'pre-defined' reports for you that you can generate each month for various departments, yes. This is a chargebable service that they can provide for you.
9. Well, QRWIN is fairly simple to use, however, if you do not use it often, it may take some 're-learning', yes. Once you get the steps down though - it is relatively easy to use, and has much flexibility. Your Dealer may offer training, but if you do not think you will use it often, perhaps having them just create reports for you would be a more feasible option. Practise makes perfect, right?
I hope you find this information useful - good luck with whatever decision you make!
Regards,