I am currently trying to install the most recent upgrade of Adagio Ledger version 8.1A (2007.09.23) and during installation, I am receiving the message--"The version of Adagio Ledger in the selected directory below is too old for this service pack." My selected directory is c:\softrak\alwin. My current version is 8.0D (061013) which appears to be the most recent version. I have installed many other upgrades and have not had this problem before. What am I doing wrong????

With thanks
Cheryl

Good morning, Cheryl,

The version of GL8.1A you are referring to is a service pack, not an upgrade.

Do you still have the email you would have received from Customer Service back in July for the 8.1A upgrades? It will also have the password, serial number and install codes on it.

The upgrade must be installed before the service pack. If you cannot locate the upgrade email from July, please contact Customer Service in our office.

Softrak Support:

It seems some of the original 8.1 Ledger upgrade notices may have been lost in Cyberspace! I have had 3 clients who encountered the same issue as Cheryl. They say they did not receive the Ledger upgrade notice, yet they received the notices for their other modules just fine.