Hello,

When I came in this morning the DataCare Integrity report had an error message on the Order Action Template Header that it failed. When I try to go into the Order Action Report a message comes up that the report was not found. I then tried to create the report, another error came up 4102 occured when attempting to append record O/E Order Action Template Header. On the order action template menu, the Rep Report shows up 3 times plus an Order Action Default. When I select the default, it changes to Rep Report which the system is telling me that it's not found. I must have somehow changed that default. My question is after running DataCare if I rebuild, will that take care of the problem on this Template?

Thank you,
Orlanda

Hello Orlanda,

In Order Entry, make a backup of all your data. Then run the Data Integrity Check in OrderEntry, and select "Rebuild" if it finds any errors. If the DIC fixed errors, run it again until it reports no errors, or only errors that can be fixed by the operator. You may need to re-create the report.

When I run period -end for A/P, the message says: Invoice posting journal-should print & clear first, Manual Check posting-should print & clear first, Adjustment posting journal-should print & clear first. How can I clear them? which one should I select to clear them?

In AP, select Post from the menu, followed by Print Invoice Posting Journal. Make sure you print either to the printer or to file and use the Print button (not Preview) so that you are then prompted to 'clear' the posting journal.

Do the same for each of the Manual Check and Adjustment posting journals.

When the Print Invoice Posting Journal completed, the message appears: Do you want to clear posting journal for the range specified? Yes No. Which one should I select? Yes or No? If some invoices were posted, but not paid. we are going to pay them in new fiscal year. Should I still selct Yes? and Will all unpaid invoices carry forward to the new fiscal year?

The posted invoices are stored in a Transaction file, separate from the Posting Journal report. If you choose to print and clear a posting journal, this will have no effect on the ability to pay the invoice, either in the current year or a future fiscal year.

You will be required to print and purge all posting journals before you can complete Year End Processing, so at some point you will need to purge these reports.

If it were me, I would not print nor purge the posting journals prior to running Period End. Yes, I realize there is a warning, but it is just a warning. I prefer having them stored with the data rather than having to refer to printouts should I need them.

Year End is a different story. Then you have to print and purge them (but I would print them to a pdf file, not to paper).

Why didn't you start a new topic for this question? You "hijacked" the original topic. Not that I mind, but it's not polite to the original poster.

Steve