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#8481 - 02/23/07 10:02 AM Data Repair Service??
Anonymous
Unregistered


I posted batch in Adagio Ledger and suddenly happened error (maybe 'external error',can't remember very well);

currently, when signed in Ledger,there is error window as'Incomplete posting. Only Data Integrity Check will be avaliable';

When Data Integrity in application integrity phase, 'Account Balances...11 error(s) found';

Data Repair Phase came out as 'Data requires EXPERT. Call Softrak Systems for Data Repair Service.'

The entries in the batch I posted all good before posting, 0 errors found.

What I can do ? Who can help this? Thanks in advance!

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#8486 - 02/23/07 01:43 PM Re: Data Repair Service?? [Re: ]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11616
Loc: Vancouver, BC Canada
The message is indicating that there is a problem with your dataset and that Rebuild in the Data Intergrity Check will not fix. It requires a database repair.

Do you have a recent backup of your data? If so, you might want to backup/zip your current data for safekeeping and then restore from the prior backup to continue processing.

If this is not a reasonable option for you, you should contact Softrak Systems Inc. at (604)736-3741 about have a database repair done or possibly your Adagio dealer.
_________________________
Regards,
Softrak Tech Support

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