What's the best way to reverse a duplicate payment in Accounts receivable?

Hi, Eva,

I believe I?d just create an Invoice batch, select the customer that the duplicate payment was posted to, change the document type to Debit Note and reference the originally dbl paid invoice in that field. Or, you could do a negative payment in a Cash batch.

Definitely the second option listed above - create a negative cash receipt transaction. Not only is it the easiest way, but it is the most logical way. It is also the best way to record a bounced (NSF) check.

Steve

Thanks.