"When reversing a cash invoice for an Adagio Payables vendor in bank reconciliation, the option for reversing the invoice portion now follows the setting in Payables for Prompt in addition to Always or Never. This allows the user to choose whether the entire cash invoice is reversed or just the payment portion."

My payables profile say to prompt for Cash Invoice reversal. Payables has the option to select to Reverse the cash invoice when trying to reverse from the Reconciliation List. In what moment BankRec prompts or shows the option to reverse the Cash Invoice? Is there an additional setting in BankRec to be able to select this option?

Hello Patricia,

BankRec 93A will behave the same way that Payables does. If the 'Reverse Cash Invoice with Check?' option is set to Prompt, when you reconcile a Vendor related cash invoice to set the status to Reversed, a new option will appear in the Reconcile document screen for 'Reverse Cash Invoice'.

It doesn't. I tested the reversal in AP to be sure It was a cash invoice and I tried to reverse it in BR and there is not option to reverse the Cash Invoice.

Hi Patricia,

It works for me. In the Reconciliation screen in BankRec, double click on the cheque to open the Reconcile Document screen. Then change the Status to Reversed. The check box to "Reverse cash invoice" should then appear underneath the Reverse options date.

The option does not present when using the right mouse click menu.

I might be missing something. The attached file has both Reverse windows.

Is it possible that the issue is happening because the cheque was retrieved and posted in BR in the previous version?

Hi Patricia,

This shouldn't matter whether the cash invoice was posted in a previous version.

First of all, I presume you are using BankRec 9.3A. This was not supported in earlier BankRec versions. The image you uploaded for the BankRec reversal does not have room under the check date for where the reverse cash invoice checkbox would appear. Therefore you are correct that you would not get the option when the Reverse status is selected.

BankRec 9.3A uses the setting in Payables for cash invoice reversing - it does not have it's own setting.

If this cash invoice was entered and posted in BankRec, and not yet posted in Payables so that the AP Check Reconciliation data file is populated, then the Reverse Cash Invoice prompt will not appear in BankRec. Once the AP manual check batch that gets created by posting in BankRec is posted, then BankRec reversal will allow the prompt for reversing the cash invoice. But if the check got Cleared or Reversed in AP and purged from Check Reconciliation, then the Prompt option goes away again.

In your example, if you are using BankRec 9.3A, did you already process the reversal in AP that you provided in the screen shot, before looking in BR?

If this is not the situation for you, then please provide a little more background on how and when this particular cash invoice was created and posted, and what the current status of it is now.

The issue was that the cheque that needs to be reversed was imported in BankRec when opening balances were posted. We have to reverse the cheque both in BR and AP.