This query is similar to the one here, but in that case there was no complete answer to the question.

If someone has entered a credit not in Adagio Payables that offsets one or more invoices for a vendor, how does she get the invoice(s) and credit note to clear from the aging reports?

(The credit note was not applied to an invoice, so both the invoice and credit note will never clear even though the vendor net payable is zero.

Hello Ralph Allan,

Write a zero dollar manual check to the vendor picking up the credit and the invoice.

Hi Ralph,

If a credit note was posted to a vendor and not applied to a particular invoice, then indeed it will not get cleared by Period End, nor will the invoice.

You can create a zero-dollar manual check entry - make sure to not select the 'print check' option, and apply 'payment' to both the credit note and the invoice. You may want to fill the the check number field with a large numeric value so not to confuse with actual checks.

You can then post the manual check batch and the current amount of both the invoice and credit note will be changed to zero.

Of course you could always adjust out the invoice and credit note, but that may be a bit messier.

Thanks,

I thought that was the process, but the client called and siad it was not working. I excpect she had the "print check" box selected.