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#58285 - 08/08/18 10:28 AM Re: Auto-Invoice [Re: MarlonMF]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
Hi, Marlon,

I think you just provided it to me. Thank you.

It doesn't sound like they are setting the Ready to Invoice field in the OE Sales Order Header to True and, without seeing the data, I'd say that this is what is causing your problem.
_________________________
Regards,
Softrak Tech Support

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#58286 - 08/08/18 11:39 AM Re: Auto-Invoice [Re: Softrak Support]
MarlonMF Offline
Adagio Guru

Registered: 06/05/07
Posts: 126
Loc: Los Angeles, CA
How would I set that order to ready to invoice?

Marlon Asuncion

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#58288 - 08/08/18 12:58 PM Re: Auto-Invoice [Re: MarlonMF]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
Hi, Marlon,

If you have a good comfort level with GV-RW and the data structure, you could use it.

Otherwise, I'd suggest you contact your Adagio dealer/consultant for assistance with this.
_________________________
Regards,
Softrak Tech Support

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#58292 - 08/08/18 01:45 PM Re: Auto-Invoice [Re: Softrak Support]
MarlonMF Offline
Adagio Guru

Registered: 06/05/07
Posts: 126
Loc: Los Angeles, CA
Thanks for the suggestion. I was hoping there is an option in the profile section to default any order entered or posted to be ready to invoice.

By the way, which field do I change and to what value?

Marlon Asuncion


Edited by MarlonMF (08/08/18 01:51 PM)

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#58296 - 08/08/18 04:10 PM Re: Auto-Invoice [Re: MarlonMF]
MarlonMF Offline
Adagio Guru

Registered: 06/05/07
Posts: 126
Loc: Los Angeles, CA
I'm ready to do the work around using GridView-RW.

I don't see "Ready to Invoice" field in Sales Order Header table. Two possibilities I'm seeing that need to be set are:
1. Order Status
2. Order Release #

Please advise or if this is not appropriate to be discuss in the forum, please email me.

Marlon Asuncion

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#58297 - 08/09/18 07:41 AM Re: Auto-Invoice [Re: MarlonMF]
MarlonMF Offline
Adagio Guru

Registered: 06/05/07
Posts: 126
Loc: Los Angeles, CA
Support,

Is this still being looked at?

Marlon Asuncion

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#58298 - 08/09/18 09:20 AM Re: Auto-Invoice [Re: MarlonMF]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
Hi, Marlon,

As I'm sure you can appreciate why, Tech Support doesn't advise people on how / what to do with GV-RW on the forum or via email.

This is probably a good opportunity to contact your Adagio consultant/dealer for assistance. Or, if you'd like, we could perform a database repair for you; however, there is a charge for this service.
_________________________
Regards,
Softrak Tech Support

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#58299 - 08/09/18 09:23 AM Re: Auto-Invoice [Re: MarlonMF]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4413
Loc: Vancouver, BC
Marlon:

If no one answers it usually means that no one has the answer to your question.

"Order not set to ready to invoice". is likely a "state of the order" rather than some flag that you can change.

By "state of the order" I mean things like not future dated and quantity on hand is available to fill the order if allow inventory below zero is not selected.

I'm assuming that your expectation is that following the import the auto invoice function is suppose to run. Try reading the manual, it might give you a clue.

I have implemented the auto invoice function and there is no flag that needs to be set 9that I've seen). All orders are manually entered and meet the normal manual requirements to invoice.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#58301 - 08/09/18 10:11 AM Re: Auto-Invoice [Re: Douglas Dickie]
MarlonMF Offline
Adagio Guru

Registered: 06/05/07
Posts: 126
Loc: Los Angeles, CA
Thanks Doug for the advise. I have already done that before reaching out to forum.

Support,

I'm very familiar with GridView-RW and have use it numerous time to help fix / normalize data for other companies. I just ask the question because you brought GridView RW. So I thought you are willing to give me more information. I'm not asking for specific steps on how to. I just need the what field. Because I've reviewed all of the fields in Sales Order Header and none of them make sense or that I can relate to "Ready to Invoice" flag or field or whatever you call it.

Since this only happens for order that comes in EDI (we use EDISoft's Merchant), so I'm 99 percent sure that they need to change something. But for sure they'll (EDISoft) need specific direction on what need to be change in their posting process. Any information given will be greatly appreciated.

Marlon Asuncion

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#58302 - 08/09/18 10:28 AM Re: Auto-Invoice [Re: MarlonMF]
Michael Mulrooney Offline
Adagio Virtuoso

Registered: 02/07/02
Posts: 839
Loc: Vancouver, BC
Ordinal 229 in @O93AHED ( O/E Sales Order Header ) is a Boolean "Ready To Invoice".

It is "hidden" so GV requires /A to make visible.

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