We did a "day end" in O/E and found total different from total of invoices we had. After checking, we found one of our invoices was not listed in our day end print out. So now I have a printed invoice #3053 and when I look in O/E it is listed in the Order tab as completed on invoice 3053 order total showing 0.00. Under the invoice tab, it is listed as invoice 3053 and when we open it, the order number is correct, the amount is correct and the status says "printed". I checked in the A/R modual but it's not there. So I checked the inventory control modual to see if the parts from the invoice show up but they don't. So I have an invoice in my hand that shows in the O/E page but no where else. Can I just re-enter it? Or is there somewhere else I should look? I did do an integrity check before doing the dayend originally and again when I found this problem. No errors found.
Diane