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#5793 - 04/04/06 06:41 PM Lost Invoice
Anonymous
Unregistered


We did a "day end" in O/E and found total different from total of invoices we had. After checking, we found one of our invoices was not listed in our day end print out. So now I have a printed invoice #3053 and when I look in O/E it is listed in the Order tab as completed on invoice 3053 order total showing 0.00. Under the invoice tab, it is listed as invoice 3053 and when we open it, the order number is correct, the amount is correct and the status says "printed". I checked in the A/R modual but it's not there. So I checked the inventory control modual to see if the parts from the invoice show up but they don't. So I have an invoice in my hand that shows in the O/E page but no where else. Can I just re-enter it? Or is there somewhere else I should look? I did do an integrity check before doing the dayend originally and again when I found this problem. No errors found.

Diane


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#5794 - 04/04/06 06:48 PM Re: Lost Invoice
Anonymous
Unregistered


Sorry! Please disregard this question. I was going over the problem with my boss and he says that he entered this inovice after we had done the day end, but wanted it in March totals, so put the invoice with the other paperwork because he knew we were trying to get all March finished. He didn't realize it would mess us up!
Makes sense now!

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#5795 - 04/05/06 08:40 PM Re: Lost Invoice
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello KEMLTD,

He didn't realize it would mess us up!

Which just goes to prove my point that sometimes bosses shouldn't have access to the accounting programs!


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