When we issue a CN in OE on the same day as the IN, before the day end has been processed, Adagio seems to be using the Recent Cost instead of the Actual Cost. In one situation we set the Recent Cost to zero and Adagio used the Previous Recent Cost instead. Is this correct?

Is there away to make the cost on a CN done the same day editable so we can enter the correct cost ourselves?

Hi Susan,

If an invoice has not yet been processed by Day End and has not had costs determined, then a credit note is created against that invoice, the cost associated with the credit note will be the exact reversal of the invoice costs - when Day End is run - so that the total net cost is zero. Whatever cost is saved on credit notes or invoices prior to Day End are simply approximations, and the true cost will be assigned during Day End.

To ensure that the costs will be zeroes out exactly when Day End is run, they are not editable on the credit note by design.

We are not aware of any problems with costs on credit notes not matching the invoices, using the current version of OrderEntry. If you are running into differences between the invoice and credit note, please have your Adagio consultant be in contact to attempt to determine a cause.