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#55214 - 10/04/17 07:31 AM Assigned not existing Staff Member
Marshal Offline
Adagio Groupie

Registered: 12/21/09
Posts: 16
Loc: Maryland, USA
We have two matters in Time and Billing that do not have an assigned staff member. It gives an error in the integrity check. You cannot edit the matter - it says to do an integrity check. You cannot delete the matter. It says to do an integrity check. And rebuilding the database does not fix the issue. Please help.

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#55218 - 10/04/17 10:19 AM Re: Assigned not existing Staff Member [Re: Marshal]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11596
Loc: Vancouver, BC Canada
Hi, Marshal,

What version(release date) of T&B are you using? You can get this information by selecting Help | About from the main menu.

How were these two matters (I'm assuming that's the term your site has assigned to Files) created and in what version?

In T&B 9.2A, I'm unable to create a matter and save it without having a valid Responsible staff member selected. Similarly, in AR9.2A integrated with T&B, I'm unable to save the customer record without this information.
_________________________
Regards,
Softrak Tech Support

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