I just installed the latest service pack for A/P 8.0 and now I can't print or preview the cheque reconciliation report.

I've checked everything I can think of to no avail.

It's year end and I need to reconcile my banks.

Suggestions are welcome.

Hi bal,

There is a known issue with the Check Reconciliation report screen and converting to version 8.0A in conjunction with the 'Remember Report Settings' option in the company profile. If you had this option enabled in version 6.8B, then when you upgrade to 8.0A, you will see that for the Check Rec report, the 4th sort sequence has a blank field, yet there is a date field to the right - this prevents the report from printing.

The easy solution is to go into the Company Profile and disable the Remember Report Settings option (and close the Profile), then go back in and turn it on again (if you want it). Turning it off resets all the report options to their default, including the Check Rec report. You should now be able to print the report as you used to.

Thanks very much. Problem solved.

This problem only showed up with the latest service pack though. I've been printing cheque reconciliations in Version 8.0 since I first installed it without any problems.

Thanks for letting us know. The previous reported issue came from an upgrade from 6.8B all the way to the current service pack, so this information is helpful. Thanks again and glad to hear the problem is solved.

Thank you. I finally got around to installing the new version of payables and we had the same problem with printing the cheque reconciliation. By checking here I found a quick solution. Thanks.