Hi All,

First time posting here. Have searched the forums but have had no luck finding a solution.

We charge freight via the Misc. Charge option when invoicing. This has never been an issue but have recently had all Misc. Charge options disappear and display ** not in use **.

We just uploaded alternative price lists for a number of customers. These are the only customers who display the ** not in use ** error. If I remove them from the alternative price list I am able to access all our Misc. Charges no problem.

Any suggestions? Or is the only option here to manually take them out of the alt. list every time we need to bill them freight?

Thank you for the help/suggestions in advance.

Dylan

Select Edit | Company Profile and go to the Processing Options tab. Make sure the box "Misc. charges from main list" is ticked.

That should fix your issue.

Steve