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#52066 - 12/16/16 05:34 PM DIC hangs on Checking Invoice Batch
Lars Offline
Adagio Specialist

Registered: 02/08/02
Posts: 301
Loc: Vernon, B. C.
Upgraded to Payables 9.2B (2016-12-08).
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Lars Glimhagen
Adagio Certified Trainer
Email: lars@lng.bc.ca

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#52067 - 12/17/16 12:24 PM Re: DIC hangs on Checking Invoice Batch [Re: Lars]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Lars,

I'm sure we're going to want to see the data, so you might as well upload it to http://www.softrak.com/dbr to the attention of Tech Support. If you have both pre- and post-conversion databases, that would be best.
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Andrew Bates

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#52438 - 01/26/17 11:43 AM Re: DIC hangs on Checking Invoice Batch [Re: Retired_Guy]
Lars Offline
Adagio Specialist

Registered: 02/08/02
Posts: 301
Loc: Vernon, B. C.
Hi Andrew. I'm just getting back to this issue so I'll upload the dataset right away.
_________________________
Lars Glimhagen
Adagio Certified Trainer
Email: lars@lng.bc.ca

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#52439 - 01/26/17 12:02 PM Re: DIC hangs on Checking Invoice Batch [Re: Lars]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11549
Loc: Vancouver, BC Canada
Hi, Lars,

This is just the post-conversion data. Andrew requested both the pre- and the post-conversion databases. Without both, we need to determine if there is in fact a conversion issue or not.

Can you upload the pre-conversion data please?

Thanks!
_________________________
Regards,
Softrak Tech Support

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#52449 - 01/27/17 10:27 AM Re: DIC hangs on Checking Invoice Batch [Re: Softrak Support]
Lars Offline
Adagio Specialist

Registered: 02/08/02
Posts: 301
Loc: Vernon, B. C.
Pre-converted data has just been uploaded.
_________________________
Lars Glimhagen
Adagio Certified Trainer
Email: lars@lng.bc.ca

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#52450 - 01/27/17 10:44 AM Re: DIC hangs on Checking Invoice Batch [Re: Lars]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11549
Loc: Vancouver, BC Canada
Hi, Lars,

This data doesn't have the same extension as the other post-conversion data you sent. It is, however, for the same company. Perhaps, their backup process automatically changes it?

Also, this data has already been converted to 9.2B.

It doesn't have the DIC error in it though. If this is same data, it appears that the dataset with the integrity error requires a database repair.
_________________________
Regards,
Softrak Tech Support

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#52454 - 01/27/17 12:52 PM Re: DIC hangs on Checking Invoice Batch [Re: Softrak Support]
Lars Offline
Adagio Specialist

Registered: 02/08/02
Posts: 301
Loc: Vernon, B. C.
Hi, it is the same company. I simply changed the extension of the data files.
_________________________
Lars Glimhagen
Adagio Certified Trainer
Email: lars@lng.bc.ca

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#52455 - 01/27/17 12:53 PM Re: DIC hangs on Checking Invoice Batch [Re: Softrak Support]
Lars Offline
Adagio Specialist

Registered: 02/08/02
Posts: 301
Loc: Vernon, B. C.
They are sending another copy of the data. I'll pass it on as soon as I'm able to confirm that it's the correct file.
_________________________
Lars Glimhagen
Adagio Certified Trainer
Email: lars@lng.bc.ca

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#52459 - 01/27/17 04:38 PM Re: DIC hangs on Checking Invoice Batch [Re: Lars]
Lars Offline
Adagio Specialist

Registered: 02/08/02
Posts: 301
Loc: Vernon, B. C.
Pre-converted BKAP0033_CLEAN and post-converted BKAP0034 uploaded. Conversion was from Payables 9.2A (160524) to Payables 9.2B (161208).
_________________________
Lars Glimhagen
Adagio Certified Trainer
Email: lars@lng.bc.ca

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#52460 - 01/27/17 05:33 PM Re: DIC hangs on Checking Invoice Batch [Re: Lars]
Tammy Offline
Adagio Ace

Registered: 05/10/03
Posts: 200
Loc: Canada
Hi Lars,

Do you have any outstanding invoice batch in that dataset?

If not, try creating an invoice batch with a dummy entry and run DIC again.

I run into a similar issue today. Michael Mulrooney instructed me to create a dummy invoice and DIC was okay after that.

This is a temporary work around but it worked on my client's dataset. I hope it works for you too smile

Good luck!


Edited by Tammy (01/27/17 05:33 PM)
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Tam

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