Hi Debbie,

- Are you creating your invoice batch in Adagio Receivables or Adagio Invoices? I'm assuming Invoices because you mentioned having printed invoices.

- What version of Adagio Invoices is being used? I assume it's fairly current as your company is on a current upgrades plan.

- Can you be a little more specific as to what you mean by "I changed the customer account to Cash Clearing"? The only GL account that can be changed is on the item distribution. Or do you mean that the Customer number is being changed on the Bill-to screen?

In both cases above, I seem to be getting the newly changed information (rather than the older previous information) when posting batches with the current version.

- Can you be a little more specific as to what you mean by "when I posted the batch to ACCPAC"? Are you using either Quik Invoice Plus or Accpac Plus Accounts Receivable, both of which are older DOS products, in this situation?

- If you are referring to an incorrect GL account that is not being posted to, which report or process are you using to make this determination? The Invoice Posting Journal, the GL Transactions report in AR, the retrieved sub-ledger batch in Ledger, or somewhere else.

The reason I ask is that I seem to recall an old situation where changing the GL account on an Adagio Invoices item detail did not get reported on the posting journal, but in fact is is correct for the sub-ledger batch going to General Ledger. After posting an Adagio Invoices batch, the GL Transactions report within Adagio Receivables would be a better place to verify if the correct GL account is being updated.