A cheque spec that appears to print nicely as a preview of the spec or as blank cheque stock, does not work when printing a cheque run. Ideas?

Hi Sonja,

Can you include a little more information as to what is not working in the cheque run, that is working for previewing or blank check stock?

When a preview of the spec (from the Maintain Specifications tool) or blank cheque stock is printed, it prints beautifully with everything exactly where it should be (date, amounts, advice details on the correct stubs, chq number, etc.). When printing a cheque run however, the advice doesn't line up on the cheque stubs and the cheque is pushed to the next page - a cheque run of 7 cheques prints on 14 pages (the two stubs print on the first page and the cheque section on the next page. I'm not understanding why the printing results for a single cheque spec would be different for a cheque run vs a preview or blank stock when everything else appears to be the same - same spec, same workstation, same data set, same printer using driver defaults.

Hi Sonja,

When you say 'printing a cheque run', do you mean processing payment of invoices from 'Print/Post Checks and Advices'? Or do you mean printing a set of cash invoices from a manual check batch? There is a difference.

Check specification use different advice detail sections for printing invoice payment information as compared to cash invoice distributions. If your spec happens to have both sections, and they are not the same height, then it is possible that when printing a real check that uses the bigger section, that will make everything not fit on a single page.
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There is a setting in the Specification Options for check forms (from the File menu in the check designer program) for the check spec Title. It is possible to have 2 or more check specs with the same title, and (just to eliminate this possibility), ensure that all your checks have unique titles. So that you are not selecting an unexpected form that has a different layout.
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In the same Specification Options screen is a value for Max Details, which sets the number of rows for the advice(s). If this number is too big, that can make the advice sections too big and thus push the last (check) section to the next page. You could try decreasing the Max Details value.
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If you are printing checks for invoice payments, and are sure that you are using the same spec file in all cases, there there is no known reason for the varying alignments. You'd need to get your Adagio consultant involved, who can take a look with you.

We use manual check batches to select invoices for payment. You were correct, a slightly different section height appears to have been the main culprit. Thanks for your help.