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#49741 - 04/25/16 08:47 AM OE 9.2A Misc. charge ***not in use*** problem
Victor B. Offline
Adagio Scholar

Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
Hi All,

When trying to add misc charges getting no misc charges to select from.
Please review the attached and advise what might be wrong.


Still can not delete misc charges after day end.
Regards
Victor


Attachments
OE Misc Charge.JPG (174 downloads)
OE MC delete error.JPG (189 downloads)

_________________________
Victor

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#49745 - 04/25/16 09:53 AM Re: OE 9.2A Misc. charge ***not in use*** problem [Re: Victor B.]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4511
Loc: Wynnewood, PA
Hi Victor

You probably need to go into OrderEntry | Edit Company Profile | Processing Options, and make sure the option "Misc. charges from main list" is checked.

Steve

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#49746 - 04/25/16 10:12 AM Re: OE 9.2A Misc. charge ***not in use*** problem [Re: Steve Schwartz]
Bob Wisener Offline
Adagio Conductor

Registered: 03/19/02
Posts: 561
Loc: Vancouver, BC
The price list and currency code may also restrict what you see.
_________________________
Bob Wisener
Dakota Software

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#49747 - 04/25/16 10:35 AM Re: OE 9.2A Misc. charge ***not in use*** problem [Re: Bob Wisener]
Victor B. Offline
Adagio Scholar

Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
Hi Steve,

Thank you.
"Misc. charges from main list" were checked.
Customer currency and misc charge currency are the same.
Customer has existent APL in the same currency. How all components should be configured?

Victor
_________________________
Victor

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#49757 - 04/25/16 02:02 PM Re: OE 9.2A Misc. charge ***not in use*** problem [Re: Victor B.]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11549
Loc: Vancouver, BC Canada
Hi, Victor,

I'm wondering if there isn't a future dated document that has yet to be DayEnded.
_________________________
Regards,
Softrak Tech Support

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#49782 - 04/26/16 09:01 AM Re: OE 9.2A Misc. charge ***not in use*** problem [Re: Softrak Support]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11549
Loc: Vancouver, BC Canada
Hi again, Victor,

Did you find any invoice or credit note having a Costed Status of No?
_________________________
Regards,
Softrak Tech Support

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#49788 - 04/26/16 11:03 AM Re: OE 9.2A Misc. charge ***not in use*** problem [Re: Softrak Support]
Victor B. Offline
Adagio Scholar

Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
Hello,

Thank you for the reply.

If I understand you correctly, I do not have any shipped but not invoiced orders. All invoices or credit notes were included in last DayEnd.

I find number invoices and credit notes having a Costed Status of No.

Regards
Victor
_________________________
Victor

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#49789 - 04/26/16 11:11 AM Re: OE 9.2A Misc. charge ***not in use*** problem [Re: Victor B.]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4414
Loc: Vancouver, BC
Victor:

By default only those orders/invoices up to and including the system date are included in a day end.

If you have future dated invoices they will not be included.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#49791 - 04/26/16 11:43 AM Re: OE 9.2A Misc. charge ***not in use*** problem [Re: Douglas Dickie]
Victor B. Offline
Adagio Scholar

Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
Douglas,

Thank you for the comment and clarification. Currently we have one future dated invoice.

Victor
_________________________
Victor

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#49811 - 04/26/16 07:05 PM Re: OE 9.2A Misc. charge ***not in use*** problem [Re: Victor B.]
Victor B. Offline
Adagio Scholar

Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
ATTN: Tech Support

Hello,

I did Day end processing (included couple of future dated invoices). All invoices or credit notes were included in last DayEnd.

Now I have no invoices or credit notes having a Costed Status of "No". The same ***not in use*** for misc charges appears.

What else could be wrong?

Victor
_________________________
Victor

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