#49741 - 04/25/16 08:47 AM
OE 9.2A Misc. charge ***not in use*** problem
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Adagio Scholar
Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
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Hi All,
When trying to add misc charges getting no misc charges to select from. Please review the attached and advise what might be wrong.
Still can not delete misc charges after day end. Regards Victor
Attachments
OE Misc Charge.JPG (174 downloads)OE MC delete error.JPG (189 downloads)
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Victor
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#49746 - 04/25/16 10:12 AM
Re: OE 9.2A Misc. charge ***not in use*** problem
[Re: Steve Schwartz]
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Adagio Conductor
Registered: 03/19/02
Posts: 561
Loc: Vancouver, BC
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The price list and currency code may also restrict what you see.
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#49747 - 04/25/16 10:35 AM
Re: OE 9.2A Misc. charge ***not in use*** problem
[Re: Bob Wisener]
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Adagio Scholar
Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
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Hi Steve,
Thank you. "Misc. charges from main list" were checked. Customer currency and misc charge currency are the same. Customer has existent APL in the same currency. How all components should be configured?
Victor
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Victor
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#49788 - 04/26/16 11:03 AM
Re: OE 9.2A Misc. charge ***not in use*** problem
[Re: Softrak Support]
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Adagio Scholar
Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
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Hello,
Thank you for the reply.
If I understand you correctly, I do not have any shipped but not invoiced orders. All invoices or credit notes were included in last DayEnd.
I find number invoices and credit notes having a Costed Status of No.
Regards Victor
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Victor
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#49791 - 04/26/16 11:43 AM
Re: OE 9.2A Misc. charge ***not in use*** problem
[Re: Douglas Dickie]
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Adagio Scholar
Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
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Douglas,
Thank you for the comment and clarification. Currently we have one future dated invoice.
Victor
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Victor
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#49811 - 04/26/16 07:05 PM
Re: OE 9.2A Misc. charge ***not in use*** problem
[Re: Victor B.]
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Adagio Scholar
Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
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ATTN: Tech Support
Hello,
I did Day end processing (included couple of future dated invoices). All invoices or credit notes were included in last DayEnd.
Now I have no invoices or credit notes having a Costed Status of "No". The same ***not in use*** for misc charges appears.
What else could be wrong?
Victor
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Victor
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