Hi Angie C,
OK - were you trying to print the GL batch from Adagio or ACCPAC Plus Accounts Receivable V7.0? Also, the file APGLBTCH contains the Payable general ledger batch, not the Receivables transactions, which would be found in ARGLBTCH - which explains why Receivables still thinks there are transactions to print.
Also, are you running multi-currency?