A client has around 10 Invoices datasets. On 9 of them, when they go to print an invoice, the Invoice spec and Credit note spec fields default to a spec - I believe it defaults to the last one used.

On the 10th one, the Credit note spec field defaults to blank, and they can't print an invoice unless they select a spec from the list (there's only one listed). This is annoying because they aren't even trying to print a credit note.

In all cases, the Specification option is set to "Use selected specification".

This 10th one only has two invoice specs - one invoice and one credit note.

Is there a data file that stores the default spec on this screen? Maybe it has gone bad and needs to be restored or copied from another dataset?

Thanks

Steve

Hi Steve,

Not sure but maybe this thread can help?

http://softrak.com/ubbthreads/ubbthreads.php/topics/46531/Re_Invoices_Company_Profile#Post46531

Do they have "remember report settings" enabled for that user in the 10th data set?

Andrew - yes, but that setting doesn't apply to printing invoices.

Dan - I'm not sure that thread helped - I changed the name to 8 characters and it didn't stick. Most other spec names in the other datasets are more than 8 characters, so I wasn't optimistic.

I ended up copying a credit note spec over from another dataset, and that did the trick.

Thanks

Steve