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#4711 - 03/01/05 11:56 AM No Vendor Code in A/P
Barry French Offline
Adagio Fan

Registered: 02/05/04
Posts: 38
Loc: Kelowna, BC
I am running Adagio Payables 6.8B 050112. When you select "Invoice Batch", "New Invoice" then click on the select icon beside "Vendor Code", the field is blank. For some reason it is not accessing the data base. If you enter the vendor code manually, the vendor information does appear. Any idea what the problem might be? I have tried reinstalling payables but to no avail.

Andrew
Using the down arrow or F5 brings up a window with the message "There is no data available for this field". Also, I have since found out when trying to add a new vendor, the same applies for whatever data finder button you click on, ie account set, terms etc.

Tuesday Mar 1st 4:30 pm
YES, I have just installed an evaluation version of Job Costing and the problem coincided with the installation. Thanks for the info Steven.


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#4712 - 03/01/05 03:53 PM Re: No Vendor Code in A/P
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Barry French,

If you push "down arrow" or "F5" in the field, does the Finder pop up?


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#4713 - 03/01/05 06:01 PM Re: No Vendor Code in A/P
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4516
Loc: Wynnewood, PA
Have you, by any chance, just installed either a live or eval version of Adagio JobCost? Doing that will cause the behavior you describe in Adagio AP. There is a file which Adagio JobCost installs that needs to be deleted, and this will fix the problem. I forget the file name, but if you answer yes to the question, I'm sure someone at Softrak will tell you the file name.

Steve Schwartz
STEVEN D. SCHWARTZ & ASSOCIATES


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#4714 - 03/02/05 11:40 AM Re: No Vendor Code in A/P
Barry French Offline
Adagio Fan

Registered: 02/05/04
Posts: 38
Loc: Kelowna, BC
YES, I have just recently installed a demo version of job costing and the problem did coincide with that installation. Thank you for your help Steve and hopefully someone will tell me what file to delete.

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#4715 - 03/02/05 04:28 PM Re: No Vendor Code in A/P
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
Hi Barry,

This issue arose for you because you had some applications installed but not others.

The name of the file is @N61BR.SSI and can found in the \softrak\dict department. The safest thing to do is move it to a different location, rather than deleting it.


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