The transaction reports in Adagio Receivables require the generation of a temporary work file - you might see the progress bar when printing these reports. They also use a different table that for the standard listing reports. The same goes for other Adagio programs: Payables, Ledger, etc.

If you can use Adagio to open the data (and the Integrity Check is clean), then your data is just fine and the issue lies solely with how the reports are generating and printing.

- Can you preview a simple report such as the Company Profile or Terms list without errors? If so, then this would point towards the temporary file-based reports.

- Can you preview the Aged Trial Balance report, rather than print to printer? If so, then the print job is being messed up on it's way to the printer; that's more of a hardware scenario.

- Run the CHKSYS.EXE utility on every workstation that is having a problem. It is a workstation checking program, and one of the things it checks is the proper existance of report tables. It may be that the workstation is not looking in the correct place for the report tables and is loading an older one.

- Has anything new been installed? Problems like this tend not to happen 'all of a sudden without anything else changing'. Something had to have changed - though you may not yet be aware of what that is.

I don't know if you plan on interfacing Adagio Payables with Adagio JobCost, but you should know that you require an upgraded version of Adagio Payables in order to work. It may be that installing Adagio JobCost overwrote something, and the solution is to get the current version of Payables. This would explain why Receivables is working as expected, as we release the JobCost compatible version some time ago.

You should go up to our website and get the AP service pack dated in January 2005. This should have been indicated as a required version when downloading the Adagi JobCost evaluation.

The tables for printing Adagio Payables posting journal reports changed in order to interface properly with Adagio JobCost.

The official upgrade notice for Adagio Payables went out today by either email or fax. We have an email address on file for your company, so check the inbox for your contact person and it should be there.