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#4350 - 10/07/04 01:48 PM Re: Error when printing a report the 2nd time
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3617
Loc: Toronto ON, Canada
Latest news:

The client has removed the Windows "temp" folder from NAV auto-protect. The reporting problems have disappeared for the past 3 days!!!

The problem appears to be caused by the latest version of Norton Corporate Anti-Virus (Version 9).

However, their I.T. consultant is skeptical. He is also concerned about the security risk this solution poses. So he is going to do more tests!

If there are any new developments, I will post them.


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#4351 - 10/07/04 07:18 PM Re: Error when printing a report the 2nd time
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Bruce,

Thought so. Now you know why we dislike NAV so much.

Personally, I don't think there's lots of exposure to excluding that folder, unless that's where there e-mail is saving attchments. Even then, safe computing should preclude people from opening unexpected files.


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