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#4243 - 08/17/04 04:43 PM Re: Cashbook for DOS problem
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello PwC Antigua,

OK - well there is a much easier way to deal with an incorrect take-on balance. In the company profile, turn off the option which prevents posting an entry to the bank account g/l. Then post a receipt or payment (depending on whether you need to raise or lower the bank balance) with the offsetting entry to be the bank g/l account. Post the transaction. The g/l entries will net to zero. Make sure you change the entry back in the company profile so that users don't inadvertantly post entries to the bank g/l account.

When you are talking about "linked to", are you referring to the bank g/l account being affected by the transactions, or the a/r and/or a/p clearing accounts?

P.S. - Support for Softrak's DOS products ended June 30. Please encourage your client to move to Adagio.


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#4245 - 08/18/04 12:45 PM Re: Cashbook for DOS problem
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello PwC Antigua,

Have you "broken" the link with the old (CG) bank? Gone to the company profile and removed the g/l account and bank codes that link to A/R and A/P?

Oh yes, and you don't have to "retrieve" the cash batch in AR. It should have been created for you.


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