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#42208 - 07/03/14 06:25 AM Re: AR Not Refreshing [Re: SusanTennier]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
We are having issues with 2 users now. Today, Erin-Lee changed the Standard Cost on an item from $0 to $68. However, on her workstation in IC it still says $0. It will not refresh. Alison added a name to a customer in AR, but she cannot see the new name. It is only showing her the old data. She cannot refresh. We waited and did not do anything. 10 minutes later they both refreshed.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#42210 - 07/03/14 06:57 AM Re: AR Not Refreshing [Re: SusanTennier]
Douglas Dickie Online   content
Adagio God

Registered: 06/02/99
Posts: 4465
Loc: Vancouver, BC
Susan:

Further evidence to support my theory. Assuming your server has Opportunistic Locking enabled then someplace on your network you have a workstation with Opportunistic Locking disabled, or visa versa. The other possible problem is the wrong SMB setting on the server.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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