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#41577 - 05/14/14 09:53 AM Ledger - unable to close income/expense accounts
TomC Offline
New Guy

Registered: 03/18/10
Posts: 7
Loc: Bend, Oregon
After successfully closing other ledgers this year, I find the last GL cannot be closed because the consolidate, create, & close menu items under "maintenance" are gray (not active).

All batches from other Adagio modules are retrieved and posted. The retained earnings account is properly defined. Ledger has been backed up. Next fiscal year was created in January 2014 and has been functioning well.

Any assistance is appreciated.

Tom C.


Edited by TomC (05/14/14 09:54 AM)

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#41580 - 05/14/14 10:55 AM Re: Ledger - unable to close income/expense accounts [Re: TomC]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4511
Loc: Wynnewood, PA
What version and release date of Ledger are you using?

Does your data have any errors when you run Data Integrity Check?

Steve

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#41586 - 05/14/14 12:25 PM Re: Ledger - unable to close income/expense accounts [Re: Steve Schwartz]
TomC Offline
New Guy

Registered: 03/18/10
Posts: 7
Loc: Bend, Oregon
thanks, Steve

I'm using version 9.1A

release 1.12.54.3087

data integrity check was run with department errors, which were fixed. A second run completed with no errors.

Menu items are still grayed out.

Tom C

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#41587 - 05/14/14 12:51 PM Re: Ledger - unable to close income/expense accounts [Re: TomC]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11549
Loc: Vancouver, BC Canada
Hi,Tom,

Within that dataset, the security group your Adagio userID belongs to may not have access to those menu functions. Also, if the Next Year has already been created as you say it has, you cannot Create Next Year again.

If the Allow GL Consolidation option in the Company Profile is disabled, you will not see the Consolidate option in the Maintenance menu.
_________________________
Regards,
Softrak Tech Support

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#41589 - 05/15/14 08:02 AM Re: Ledger - unable to close income/expense accounts [Re: Softrak Support]
TomC Offline
New Guy

Registered: 03/18/10
Posts: 7
Loc: Bend, Oregon
AG,

Thanks for the insight ... it turns out that by logging in as system administrator we were able to close the ledger ... strangely, several other ledgers were closed without logging in as system administrator.

Tom C.

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#41592 - 05/15/14 08:25 AM Re: Ledger - unable to close income/expense accounts [Re: TomC]
Bruce Gardner Online   content
Adagio Wizard

Registered: 06/15/04
Posts: 3613
Loc: Toronto ON, Canada
Tom:

Security permissions are assigned company by company. Therefore what a user has rights to do in company A can be entirely different from what they can do in company B.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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