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#41395 - 05/02/14 01:49 PM Re: Detail in View Transactions/Budgets won't open. [Re: Retired_Guy]
Michael_Arbeau Offline
Adagio Buff

Registered: 12/09/10
Posts: 63
Loc: Sidney, BC Canada
Yes, I've tried both ways, and have left it for up to 30minutes. It seems to just freeze the whole program until I hit ESC, and doesn't open the transaction detail.

ps. Its not "view" that I'm clicking, but rather Transactions in the "View Transactions/Budgets". All other buttons in this area work as expected.
If its of interest, I could get someone remoted in to my computer to see it live.

Thanks,
Mike

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#41397 - 05/02/14 02:17 PM Re: Detail in View Transactions/Budgets won't open. [Re: Michael_Arbeau]
Bruce Gardner Online   content
Adagio Wizard

Registered: 06/15/04
Posts: 3612
Loc: Toronto ON, Canada
Michael:

OK, that's a slightly different scenario than first described. The Transaction window is opening off your monitor. Do you have a 2nd monitor? Turn it on. If not, go to Ledger's main screen and choose "Window" then "Original Sizes". That will reset all the Ledger windows to their original size and position.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#41399 - 05/02/14 02:52 PM Re: Detail in View Transactions/Budgets won't open. [Re: Michael_Arbeau]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Bruce has described the problem and fix you need correctly.
_________________________
Andrew Bates

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#41412 - 05/05/14 08:35 AM Re: Detail in View Transactions/Budgets won't open. [Re: Retired_Guy]
Michael_Arbeau Offline
Adagio Buff

Registered: 12/09/10
Posts: 63
Loc: Sidney, BC Canada
Thank you Bruce and Andrew.

This did fix the issue as was described (with screenshot) in my first post.
I appreciate your help!

Mike

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#41413 - 05/05/14 09:33 AM Re: Detail in View Transactions/Budgets won't open. [Re: Michael_Arbeau]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Mike,

I'm glad to hear that everything is OK, and normally we LOVE screenshots. However, if you look at the screenshot in isolation, it is really just a shot of the View Transactions/Budgets grid. It's very hard to take a screen shot of something not happening. wink
_________________________
Andrew Bates

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#41421 - 05/06/14 05:45 AM Re: Detail in View Transactions/Budgets won't open. [Re: Retired_Guy]
Lyndon_Olfert Offline
Adagio Specialist

Registered: 06/15/04
Posts: 362
Loc: Winnipeg
Are you by chance using a laptop that is sometimes docked with two screens and sometimes not? We have discovered that Adagio will put the details listing on a non-existent screen in that scenario.

The easy fix is to hold down the Windows key and press the left or right arrow key to "move" that screen.
_________________________
Lyndon Olfert, CPA, CGA, CAFM
President - Aboriginal Strategies Inc.

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