The record highlight isn't staying on the selected record (quote) after the quote is printed; or when another tab (template, history) is selected and then returned to the quotes tab.

I had selected a quote to print, printed the quote, and then closed the print window. The highlight had moved from the quote I had selected to another quote further down the page. Later, I had viewed a quote, then went to the history window to check another, and when I went back to the original quote the highlight had moved to a different quote further down the page.

The odd thing is it doesn't happen all the time. And it also happens after converting a quote to an order.

Thanks

SalesCQ 8.1C (121012)

Hello Mike,

Sorry for the delay.

I have been trying to duplicate this issue but without any luck.

Are you printing to PDF? Is the grid order reversed?

Good Morning Support,

I keep two sets of quotes; quotes for house models which begin with "00" and regular quotes with no leading zeros. So "001234" and "1234" are two different quotes. My house quotes start at the top of the grid at "001212" and descend to "000001". My regular quotes then start at "3300" and then descend down to"1". There are gaps between the number ranges in both groups.

The regular quotes get copied to history all the time; the house quotes only when a building site has closed. Quotes are printed to PDF.

Thank you for the additional information. I will try to duplicate the problem again.