I have a department #812 that I have set up. When I go to the list of available departments to print a financial statement it does not show up on the list. I have looked to see that it is an active department and it is. The account numbers associated with that department have entries in them, but I am unable to generate a financial statement because it does not show up on the list for some reason. I also have another department that shows up twice on the list for some reason. Not sure why.

Hi CLWD,

I've seen this once before. A data file GLDTREE stores the list of deparments for the Financial Reporter, in addition to department ranges and masks, and the sequence in which all of these are displayed in the drop-down. In the other case, this file became corrupted and one department got listed twice and another was excluded entirely.

The solution in their case was to have all users exit Adagio, rename this file, and re-start Ledger and the Financial Reporter, which recreates the GLDTREE file with the list of departments reset. This procedure would eliminate all department ranges and masks, so if you have a number of these you don't want to have to re-create, the GLDTREE file would have to be edited - and this change is likely best done with your Adagio consultant.

okay - thanks - I will likely have to go to my consultant as I do not want to do any recreating