Topic Options
#37846 - 07/16/13 12:48 PM AR - Payment received and applied but not cleared
AGosselin Offline
Stranger

Registered: 05/23/13
Posts: 2
Loc: Thunder Bay, ON
Good afternoon,

As a new user I didn't know to clear the transaction after recording the receipt of a payment. Consequently, when I print a statement, many transactions are still showing up as they are still current transactions.

Normally this wouldn't be a problem because I would just accept a zero dollar payment and apply the credit and invoice but these "current" transactions do not appear in the window for me to select.

Any help on this would be great!!

Thanks in advance!

Alain Gosselin

Top
#37850 - 07/16/13 01:53 PM Re: AR - Payment received and applied but not cleared [Re: AGosselin]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
If the "Current Amount" of a transaction is $0.00, then they can be suppressed from the statement by an option on the dialog (Current transactions only). They will be moved to history by running Period End or by printing statements.

Does that answer the question?
_________________________
Andrew Bates

Top
#37855 - 07/17/13 04:28 AM Re: AR - Payment received and applied but not cleared [Re: Retired_Guy]
AGosselin Offline
Stranger

Registered: 05/23/13
Posts: 2
Loc: Thunder Bay, ON
Yes it does. I've re-run the statements with the "outstanding transactions only" and it works. I will complete a period end at the end of the month and see how that works.

Thank you Andrew, appreciate the quick response.

Top


Moderator:  Christa_Meissner 
Who's Online
0 registered (), 75 Guests and 0 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1865 Members
5 Forums
14449 Topics
70595 Posts

Max Online: 432 @ 01/20/25 10:17 PM
April
Su M Tu W Th F Sa
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30