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#35492 - 02/13/13 08:49 AM Financial Reporter message
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3612
Loc: Toronto ON, Canada
Support:
A client has reported that their Financial Reporter displays the following message: "An attempt was made to access an unnamed file beyond its end". This happens immediately upon opening FR and before opening any statement.

It appears that a support file is damaged. I can delete one of GLACCGRP, GLATREE, GLRPTGRP or GLRPTTXT but I'm hoping that you can narrow down the problem. It's unfortunate that it's an "unnamed file"! frown
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#35493 - 02/13/13 09:09 AM Re: Financial Reporter message [Re: Bruce Gardner]
Michael Mulrooney Offline
Adagio Virtuoso

Registered: 02/07/02
Posts: 839
Loc: Vancouver, BC
I will look into what this might be.

What are the file sizes for the above? Are any of them 0 bytes?

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#35494 - 02/13/13 09:19 AM Re: Financial Reporter message [Re: Michael Mulrooney]
Michael Mulrooney Offline
Adagio Virtuoso

Registered: 02/07/02
Posts: 839
Loc: Vancouver, BC
Not a message from Financial Reporter:

It’s a Windows message there is no text “An attempt was made to access” in any source code for the Financial Reporter.

Somewhere an error has occurred that was unexpected and FR or ADS32 has asked Windows to convert the error into text.

If the data is available and we can reproduce it might be possible to expand on the message or workout another solution.

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#35495 - 02/13/13 09:27 AM Re: Financial Reporter message [Re: Michael Mulrooney]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3612
Loc: Toronto ON, Canada
Thank you Michael.

The title bar on the dialogue box says "Adagio Financial Reporter" but from your note, the underlying problem could be outside of FR.

I'll do more investigation and update this thread.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#35497 - 02/13/13 09:45 AM Re: Financial Reporter message [Re: Bruce Gardner]
Michael Mulrooney Offline
Adagio Virtuoso

Registered: 02/07/02
Posts: 839
Loc: Vancouver, BC
"FR or ADS32 has asked Windows to convert the error into text"

The Financial Reporter "formats and presents" acting only as the "messenger"

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#35510 - 02/13/13 02:08 PM Re: Financial Reporter message [Re: Michael Mulrooney]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3612
Loc: Toronto ON, Canada
Michael:
I've found that the problem is isolated to one dataset. I'll look at it in more detail when I'm there next week. Apart from the error message, everything works properly.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#35512 - 02/13/13 03:01 PM Re: Financial Reporter message [Re: Bruce Gardner]
Michael Mulrooney Offline
Adagio Virtuoso

Registered: 02/07/02
Posts: 839
Loc: Vancouver, BC
If we can get the data and reproduce the error we may be able to fix it.

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