Hello, when I retrieved the A/R into Bank Rec. it put them all as one line in the bank rec.... so when i double click I can see all of the transactions. The issue is not all of them cleared in the month so how do I do this so that they all show up as individual lines on the rec. instead of all together as one entry?

The rules regarding the creation of the BR batch on retrieval from AR are set through the payment method as credit cards appear in the bank account daily and checks / cash will not "arrive" without a trip to the bank. A deposit batch in BR is made up of all the entries for a single deposit. The Help text in Receivables describes the rules.

I understand what you are saying, I have reviewed our setup of the payments method and we have not selected the batch by date or the append to exsisting batch option so I was under the assumption that they would all be retireved as individual transactions... how do I prevent this from happening in the future? I would like them to show up individually.

You want every single cash receipt in AR to show as a separate item in BankRec? Really?

Chris:

You want one batch total in BR to match each deposit amount that will show up on your bank statement. Why do you need each cash receipt to show separately in BR?

This is what the client is requesting, as each receipt is in fact an individual deposit. The other way we discovered was to enter them in bank rec first and then send to the A/R... this just seem a little backwards to me and thought there might be a better way.

Are the funds being deposited electronically into the bank account? In other words, is it the arrival of the money in the bank that triggers the accounting entry? If so, then entering the transaction in BankRec and sending it over to receivables is not really "backwards". You might be able to use a Statement Rule to send them to Receivables automatically and save the data entry entirely.