Today I have 25 items showing a negative quantity on sales order, which I have never seen before. Do you have any idea how this could happen? I tried to run an order action report to find the offending sales orders, but they are not showing up on the report. (and I did change the parameters to include negative qty’s). Any ideas would be appreciated. I will run a data check at day end, but I can’t while everyone is in the system.
Thanks

Hi Kristin,

Does the data pass an integrity check? I suspect errors will be found.

What version of OrderEntry are you running?

There used to be a problem a number of versions back that deleting orders on hold was reducing the qty on SO when it shouldn't have. This has been fixed long ago, but if that happened in the past then an integrity check would be required to correct the data.